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FAQ

1. What are your shipping times?

  • Canada : 3 - 5 business days
  • USA: 3 - 6 business days
  • Worldwide: 7 - 22 business days

2. Can you tell me about your 100% Satisfaction Guarantee?

  • We're sure your child will ❤️ love their watch and start telling time quickly. However, if you are not satisfied for any reason, just return your product within 30 days for a full refund of your purchase price.

3. How old should my child be to use the watch?

  • Children as young as 3 years old can start to learn to tell time. The watches are recommended for children from the age of 3 to 8. 

4. Will the watch fit my child's wrist?

  • We made the bands small to fit smaller and larger wrists. All watches fits children with wrist circumference of 13 cm to 18 cm.   
  • The straps are made from soft, flexible nylon to ensure it moves along with your busy child. With an easy-secure buckle on the back, they’ll stay on even during rough play.

    5. What are the watch dimensions?

    • Watch Length: 19 cm
    • Strap Width: 1.4 cm
    • Lightweight: 12 grams

    6. Is the watch water resistant?

    • The watch can withstand splashes of water, but not total immersion.

    7. What’s the warranty of the watch?

    • All products are warranted for one (1) year.

    Have more questions? Feel free to contact us.